Last Updated: April 2026
Welcome to katana-hanna.com.
By visiting or using this website, you agree to the following Terms & Conditions. Please read them carefully before placing an order or using the Site.
General Information
This website is operated by Katana Hanna (“we,” “our,” or “us”).
Throughout the Site, the terms “we”, “us”, and “our” refer to Katana Hanna.
By accessing the Site or purchasing from us, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these terms, please do not use the Site.
Products and Handmade Nature
All products sold on katana-hanna.com are handmade or individually customized pieces.
Because of the handmade nature of our products:
Slight variations in embroidery, stitching, fabric texture, placement, and color may occurEach item may differ slightly from product photosColors may appear differently depending on monitor settings and lighting conditions
These variations are part of the uniqueness of handmade work and are not considered defects.
Orders
We reserve the right to refuse or cancel any order at our discretion.
After placing an order, you will receive an email confirmation. This confirmation does not guarantee acceptance of the order.
If we are unable to fulfill your order, we will contact you using the information provided during checkout.
Pricing
All prices listed on the Site are subject to change without notice.
We make every effort to ensure pricing accuracy, but errors may occasionally occur. In such cases, we reserve the right to correct pricing errors and cancel affected orders if necessary.
Payments
Payments are securely processed through third-party payment providers.
We do not store full payment card information on our servers.
Shipping and Delivery
Delivery times are estimates and may vary depending on location, shipping carrier delays, customs processing, or production time for handmade items.
Katana Hanna is not responsible for delays caused by shipping carriers or circumstances beyond our control.
Customers are responsible for providing accurate shipping information.
Returns and Exchanges
Due to the handmade and often custom nature of our products, most sales are considered final.
However, returns may be requested within 7 days of delivery under the following conditions:
The item must remain in its original conditionThe item must not be damaged, stained, altered, or wornThe item must show no signs of use
Customers are responsible for all return shipping costs.
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery at:
moc.liamg%40annah_anatak
We may request photos of the item and packaging for review.
Approved returns or replacements are handled on a case-by-case basis.
Intellectual Property
All content on this Site, including:
photographsembroidery designsgraphicslogosbrandingtextproduct images
is the property of Katana Hanna and may not be copied, reproduced, or used without written permission.
Website Use Restrictions
You agree not to:
use the Site for unlawful purposesattempt to interfere with website securitycopy or scrape website contentreproduce products or designs for commercial usedistribute malicious software or harmful code
Unauthorized use of the Site may result in termination of access.
Third-Party Links
The Site may contain links to third-party websites or social platforms.
We are not responsible for the content, policies, or practices of third-party websites.
Limitation of Liability
To the fullest extent permitted by law, Katana Hanna shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products purchased through the Site.
Our total liability shall not exceed the amount paid for the purchased product.
Privacy
Your use of the Site is also governed by our Privacy Policy.
Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon posting to the Site.
Continued use of the Site constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions are governed by the laws of the State of Washington, United States.
Contact Information
For questions regarding these Terms & Conditions, please contact:
Katana HannaMukilteo, WashingtonEmail:moc.liamg%40annahaveiatarakWebsite: katana-hanna.com